Competition in the service industry is growing each day! Today, businesses need to be on their toes to keep their customers happy and satisfied. Businesses need to understand that their competitors are constantly trying to lure their customers away, offering them discounts, offers and gifts. Customer retention has become as critical as customer acquisition to increase your business revenue. But, is spending more money the only way of getting more customers? Probably not! You can improve your business revenue by increasing your revenue from existing customers. Try this strategy for your business and see how it transforms your total revenue and profit.
So how can a business increase its revenue from its existing customers? Well, it’s quite simple. When the customers visit your outlet for a service, offer them more services in the same visit. When you offer add-on services at attractive prices, there is a higher chance of customers taking up your offer. Make sure the services you offer are related to or compliment the service your customer is already taking. But do, you think, managing and keeping track of multiple service bookings can be difficult? Well, Hakema makes it as efficient as possible. When you use software for your business, it becomes easy to engage and retain customers. Use of software for managing your bookings and appointments is one of the best ways to ease your work. When you are a service sector business, make sure you opt for software designed for service sector only.